About Us

Spruce IT

 

The Company was founded in 2001 to provide professional services to global enterprises committed to optimizing their digital infrastructures while mitigating their associated risks. The driving principle behind the formation of Spruce IT was, and still is, to be a full-solution provider for every aspect of your IT Life Cycle. That means a single contact point for the entire refresh process.

 

Spruce’s value is enhanced by our WBE and MBE status and our independent, vintage-neutral, and vendor-agnostic position. We are not a VAR that recently entered the ITAD market, nor are we an ITAD provider that aggregated small providers in a reach to be “global” for an exit strategy, nor are we a recycler expanding into resale. Spruce IT has no hidden agenda, nor are we a follower, we lead with a vision acutely focused on the agenda of our customers, large and small. Our corporate office is strategically located in Allentown, Pennsylvania.

Customer Service

We greatly value our customers and their businesses.Inherent in our company’s value system is the desire to exceed customers’ expectations through prompt, thorough, and reliable service. Our goal is simple, to have customer relationships that last forever. We believe in growing our business naturally by relying on satisfied customers’ recommendations.We will work with customers to accommodate their busy schedules. Our tech people can troubleshoot most issues by phone, but if there is a need for an onsite visit a technician will be available in the shortest possible time.

Think Globally/Act Locally

Spruce IT can provide Technology refresh consulting services for customers in entire Pennsylvania and fifty states. We are your one-stop vendor for cradle-to-grave IT solutions, with local support. Our sales team can visit you and review your needs at your doorstep or using virtual meeting technology. Our technical team is always available to provide pre-and -post-implementation support to ensure a smooth transition of your new IT infrastructure. Our friendly staff is available Monday thru Friday, during normal and extended business hours. Customers can reach us by phone or by email. We will work with customers to accommodate their busy schedules. Our tech people can troubleshoot most issues by phone, but if there is a need for an onsite visit a technician will be available in the shortest possible time.

Award Winning Alliance Partners

SpruceIT has partnered with OEM-certified vendors with global recognition and has earned great respect from their customers for the reliability of their products, customer service, and innovative technologies, from cradle to grave.

Our Commitment

Spruce IT is committed to providing strategies that empower our clients to maximize their IT budgets so as to garner competitive advantage as cost-effectively as possible.